Question 1

Before your appointment

Accepted Answer

Stay hydrated. Hydration starts 24 hours before your massage.
Fill out the client intake form.
Arrive 5 to 10 minutes before your appointment to relax and discuss our session.

Question 2

Draping

Accepted Answer

Draping is required during the massage. No exceptions. Any sexual or inappropriate behavior shall result in immediate termination of the session and the client will be billed for the full time scheduled.

Question 3

Prenatal

Accepted Answer

We provide prenatal services in the first trimester. We can accommodate both sideline as well as prone massage (facedown) with pregnancy prone pillow.

Question 4

Client intake form

Accepted Answer

Make sure to sign the required client intake form.

Question 5

Insurance

Accepted Answer

We do not accept insurance as a form of payment, but most Flex Cards include massages. We can provide receipts.

Question 6

Payment

Accepted Answer

Credit cards or cash only. We do not accept personal checks.

Question 7

Cancellation Policy

Accepted Answer

Your massage is specially reserved for you, so we ask you to give me a 24 hour notice should you need to change or reschedule. A 100% charge will be applied to appointments that are canceled or changed within 24 hours of the session. 100% of the session will be charged for no call no show.

Question 8

Housecalls

Accepted Answer

Our mainly focus is in studio massage sessions. We offer housecall visits on a limited basis.* Clients must have a massage table in their home* For rates and other info email us at mari@luanovamassage.com

Question 9

What is “fascia”?

Accepted Answer

Fascia is a casing of connective tissue that surrounds your entire musculoskeletal structure and also dives deep to hold every organ, blood vessel, bone, nerve fiber and muscle in place. In addition to supporting your structure, the fascia has nerves that make it alive during movement and very sensitive. When healthy, it stretches and retracts when you move, allowing freedom of movement. When stressed, it tightens up and creates pain.

Question 10

Trigger point

Accepted Answer

Trigger points are areas of extreme sensitivity in the muscle and fascia and are often related to poor blood flow. These points may refer pain to other areas when pressed. They can be found in knots in the muscles and fascia as well as adhesions, and may cause limited range of motion.

Question 11

Deep tissue therapy

Accepted Answer

Deep tissue therapy is a manual technique that treats muscle pain and stiffness while also improving mental health. With constant and deep pressure, deep tissue strokes release the inner layers of your muscles and fascia.

Question 12

Myofascial release therapy

Accepted Answer

Myofascial release therapy targets stiffness in fascia and muscle with stretching strokes. These strokes result in warmed tissue for improved flexibility.

Question 13

Cupping

Accepted Answer

In dynamic cupping, the therapist moves cups over your fascia, allowing the suction to loosen stiffness, reduce pain, and increase blood and lymph flow. Many clients feel a relaxation effect after the treatment. Because of the suction, clients will have red marks on their skin after the session. These marks may not look like traditional cupping marks. The marks can remain for a few days, leaving the skin sensitive to touch.

FAQs

Frequently asked questions